Frequently Asked Questions

Find answers to the most common questions about pilemaster.

What is pilemaster?
pilemaster is a platform for tracking your media consumption. You can manage series, movies, books, and games, track your progress, and motivate yourself through gamification elements to reduce your Pile of Shame.
Is pilemaster free?
Yes, the basic features of pilemaster are completely free. There is also a Pro subscription that unlocks additional features like detailed statistics and priority access to new features.
How does the Pile of Shame score work?
Your Pile score reflects how many unfinished media items you have. The more you complete, the lower your score. Finish series, books, and games to improve your score and climb the leaderboard!
Can I import my data from other platforms?
Currently, we do not offer an automatic import function. However, you can manually add your media items. We are working on import features for popular platforms.
How can I delete my account?
You can delete your account at any time in the profile settings. All your data will be permanently removed.
A series/movie/book/game is missing. What can I do?
You can suggest missing media items through the contributions feature. Our team will review your submissions and add them to the catalog.
Is my data secure?
Yes, we take data security very seriously. We use SSL encryption and follow GDPR guidelines. Your data is stored securely and is never shared with third parties without your consent.

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